Dear Members,

To ensure that your insurance claim is being processed with minimum delay, we have arranged with insurer to deal with your claim directly.  Read the details of Golfer's Insurance Coverage.

If you need to lodge a claim for loss/ damage to golfing equipment or “hole in one” under the Golfers’ policy, all you need to do is to complete the relevant form :-

Golfer Insurance Claim Form
Property Claim Form
Public Liability Claim Form
Personal Accident Claim Form
Hole-In-One Claim Form

You should complete the claim form and submit it together with the relevant documents (see clause 7 below) to :-

MSIG Insurance (S) Pte Ltd
4 Shenton Way #21-01 SGX Centre 2
Singapore 068807
Attention: Claims Department
Fax number: 6827 7809

If you have any doubts, please call any of the following personnel of MSIG Insurance (S) Pte Ltd for assistance:-

Ms Fiona Seah - 6827 2762
Ms Boey Jing Yi - 6827 2748
Ms Linda Teo  - 6827 2771

We hope that this arrangement help to expedite the process of your insurance claim.

For application of golfer insurance, please fill up return this new application form to the golfing counters.
 

Things I need to know when Completing The Golfer’s Equipment Claim Form and submission of hole in one achievement

1) Do I have to reply to every question raised in the claim form?
Yes. However, for question which is not relevant, please indicate “N/A”. For question which you do not have an answer, please indicate “TBA” ( ie. To Be Advised). If the answer is “TBA”, you need to provide an answer when the same is available so that insurer can process your claim.

2) What is the maximum amount of indemnity for loss/damage to golfing equipment?
- Complete Set of clubs S$3,000.00
- Golf bag 250.00
- maximum any one club(including putter) 250.00
- maximum any one driver 400.00
- Golfing equipment and accessories 1,000.00
The total sum payable to any one insured member shall not exceed S$4,000.00 in the aggregate

3) How much do I need to bear as policy excess?
S$100.00. If your loss after application of depreciation falls below this amount, your insurer cannot be involved. For example, if you lost one club which was purchased for $120.00 one year ago, after applying 20% depreciation (ie $24.00), your net loss of $96.00 is not claimable because it falls below the policy excess of $100.00.

4) How do insurer apply depreciation to my golfing equipment?
Generally, insurer will deduct 20% depreciation per year from the date of purchase of the damaged/lost golfing equipment. However, if such equipment is more than 5 years old, insurer will generally consider payment of a nominal sum based on residual value of the equipment. The replacement equipment should be of similar quality and value to the damaged/lost equipment.

5) Do I need to make police report if I lost my golfing equipment?
Yes, immediately at the place of loss. However, if the loss is outside Singapore, and there is a valid reason for not reporting to the police immediately, to make a police report immediately upon return to Singapore.

6) Is there a time frame for me to celebrate hole in one achievement?
Within 14 days at NSRCC club or 30 days at other golf clubs where the hole-in-one was achieved from the date of achieving a hole in one. The celebration shall be allowed up to 2 occasions subject to an aggregate sum of S$500.00.

7) What claim documents do I need to submit to Insurer?
For loss/damage of golfing equipment/buggy, you should submit the following documents as appropriate and provide reason if the same is not available:-
- Original Claim Form duly completed
- Original Purchase Receipt
- Original Replacement Quotation/Receipt/Invoice
- Original Repair bill
- Photographs showing the damage
- Police report
- Report lodged with airlines or other golf clubs
For hole-in-one claim:-
- Original NSRCC hole in one achievement form
- Original score card
- Original hole in one achievement letter from the golf club
- Original F&B Bills

8) How soon should I submit the claims documents to Insurer?
You should submit all available documents within one calendar month from the date of the happening.