| Withdrawal
of Membership |
| |
|
| Q: |
How
do I withdraw my membership? |
| A: |
For
withdrawal request, the member is required to submit a written
notice to the Membership Department. At the same time, he is also
required to return all membership card(s) and car label(s) issued
(if any) and make payment for any outstanding balance due to the
Club. The withdrawal request will only be processed upon receipt of
all items mentioned above. |
| |
|
| Q: |
Will
I get a refund of the unused portion of the entrance fee paid if I
terminate my membership before it expires? |
| A: |
No.
There shall be no refund of any entrance fees or part thereof
already paid to the Club upon the early determination of a current
and/or an extension to the current membership term. |
| |
|
| Q: |
Can
I withdraw my application after my membership has been approved
but before my term starts? |
| A: |
Yes.
You
may decline to accept the offer of membership after notification of
approval, however an admin fee equivalent to 5% of the membership
entrance fee will be levied. |
| |
TOP |
| Absent
Membership |
| |
|
| Q: |
What
is Absent Membership? Who can apply? |
| A: |
Ordinary
and Associate Members who are leaving the country for a period of
six(6) months and
above (up to maximum of 50% of membership term) may apply for Absent
Membership subject to the Management's approval. Upon approval of
the application, the membership term
will be suspended and monthly subscription fees would be halved
during the absent period. The length of the absent period will be
added to the membership term upon expiry of Absent Membership. |
| |
|
| Q: |
How
to apply
for Absent Membership?
|
| A: |
You
will need to complete the Absent
Membership Application Form and submit it together with
documentary proof (e.g. exit permit, letter of appointment from
company) of your absence. |
| |
|
| Q: |
Can
Supplementary Member(s) utilise the Club facilities during the Principal
Member's absent period? |
| A: |
No.
Family members may not utilise the Club facilities until the Absent
Membership is reinstated to Ordinary / Associate Membership. |
| |
|
| Q: |
Can
Absent Members apply to use the Club facilities when he is back on
home leave? |
| A: |
Yes.
Absent Members may utilise the Club facilities at members' rate for a
maximum of 14 days (consecutively) per year of absence. Beyond that,
members will have to pay Day Member's rate if they continue to
use the Club facilities during their absent period (Golf will be
charged at NSman's rate). Members have to notify the Membership
Department at least three(3) weeks in advance before using the Club
facilities. |
| |
TOP |
| Family
Membership |
| |
|
| Q: |
How
many family membership cards (supplementary) can I apply? |
| A: |
Family
Membership is open to your spouse and children aged between 12 and
21 years old. Monthly Family Subscription Fee (excluding GST) is $10 for Ordinary
Membership, or $15 for Associate Membership per family, regardless of the number of supplementary cards held. |
| |
|
| Q: |
Can
I apply for family membership cards for my parents and siblings /
relatives? |
| A: |
No.
Family Membership is only open to your spouse and children. |
| |
|
| Q: |
How
do I apply for supplementary membership cards? |
| A: |
Complete
the Application for Membership
Cards Form and submit it with the following:
One coloured passport-sized photograph for each applicant;
A copy
of your Marriage Certificate for Spouse Membership; and
A copy of your Children's Birth Certificate(s) for Junior
Membership. |
| |
|
| Q: |
What
facilities do supplementary members get to enjoy? |
| A: |
All
facilities at members' rate, except for golfing where family members
pay relevant green fee. |
| |
|
| Q: |
Can
my supplementary card holders book facilities? |
| A: |
Spouse
members may make booking for all facilities. Junior members may make
booking for all facilities, except golf and bungalow. |
| |
|
| Q: |
Can
my child below 12 years old use the Club facilities since he does
not have a membership card? |
| A: |
Yes.
Children below 12 years old need not pay any Day Membership fee but
have to be accompanied by the member / adult. If the child possesses
a relevant golf Proficiency Certificate / Handicap, he may apply for
Junior Membership (subject to the Management's approval) to enjoy
golf at family member's rate. |
| |
|
| Q: |
Can
my supplementary card holders sign for internal credit? |
| A: |
Yes. |
| |
TOP |
| Membership
Services |
| |
|
| Q: |
How
do I replace my lost / damaged membership card? What is the replacement
fee? |
| A: |
A
fee of $10 (exc. GST) will be levied for replacement of lost membership card but can be waived
if a police report is attached (for lost card) or if damaged card is
returned. Please complete the Membership
Service Form and return it with a copy of the police report or
damaged card (where applicable) at
the Membership Centre or Main Lobby Reception. You may fax the form to the Membership Dept at 6545
6508 if return of damaged card(s) is not
applicable. |
| |
|
| Q: |
How
many car park labels can I apply? |
| A: |
A
maximum
of 2 per family will be issued free-of-charge. A copy of the vehicle
registration card or insurance certificate must be submitted for each request.
Vehicles must be registered under the Principal Member or Spouse
Member who is a Family Member of the Club. A fee of $50 each will be
charged for the 3rd and subsequent car labels.
The Club's car
park system is the Electronic Parking System (EPS), hence members
are required to register their In-Vehicle Unit (IU) No. with the
Club to ensure smooth entry and exit.
|
| |
|
| Q: |
How
do I replace my lost / worn-out car label? What is the replacement
fee? |
| A: |
A
fee of $20 (exc. GST) will be levied for replacement of lost car
labels. However, a worn out car label may be exchanged for a new one
free-of-charge. Please complete the Membership
Service Form and submit it with the necessary documents at
the or Membership Centre or Main Lobby Reception. You may fax the form to the Membership Dept at 6545
6508 where the return of worn-out car label(s) is
not necessary. |
| |
|
| Q: |
How
do I inform the Club if there is a change of my address / contact
nos.? |
| A: |
Please
complete the Membership Service
Form and submit it at the Membership Centre, Main Lobby Reception or fax to the
Membership Dept at 6545 6508. Alternatively, you may send an email
to membership@nsrcc.com.sg |
| |
|
| Q: |
What
is the PIN (Personal Identification Number) and how do I apply for
it? |
| A: |
New
members will be issued a PIN concurrently with their membership
card(s). To request for a new PIN to be issued to you, please
contact the Membership Department at 6540 8554 or email membership@nsrcc.com.sg.
The PIN will be mailed to you in about 3 working days. |
| |
|
| Q: |
What can I do with the PIN? |
|
With the PIN,
you can make bookings for golf slots and bungalow, as well as access
your Statement of
Account online. |
| |
TOP |
| Finance |
| |
|
| Q: |
When
will I be billed the first month subscription fees? |
| A: |
Your
1st month subscription fees will be billed upon commencement of your
membership term. |
|
|
| Q: |
When
can I start signing in-house credit and when will it be billed to
me? |
| A: |
You
may start to sign in-house credit upon receipt of your membership
card. Statement of Account are consolidated at the end of
the month and sent to members in the 2nd week of the following
month. |
|
|
| Q: |
How
do I make payment for my outstanding balance? |
| A: |
Payment
can be made through the following methods:
By Cash, NETS or credit card (Visa, MasterCard and Amex) at the Main
Lobby Reception (8am to 8pm daily);
By cheque addressed to "National Service Resort & Country Club";
Internet / Phone banking through DBS and OCBC; or
Interbank GIRO - Please complete Interbank-Giro
Application Form. |
| |
|
| Q: |
Is
there an admin fee on late payments / outstanding accounts? |
| A: |
Yes.
An admin fee of 2% or $3 (excl. GST), whichever is higher will be
levied should the account not be settled within 30 days of the first
billing. |
| |
|
| Q: |
How
long does it take to process my Interbank GIRO application? When is the deduction
date? |
| A: |
Processing
normally takes about one month. Hence, please arrange to make your
payment through other methods until you receive the notification of approval. The GIRO deduction date is on the 25th of each month. |
| |
TOP |
| Social
Facilities & Activities |
| |
|
| Q: |
What
facilities do I get to enjoy as a member? How many guests can I
sign in? |
| A: |
Please
refer to the table below. NSRCC Ordinary & Associate (Basic) Members will also have access to selected facilities (e.g. badminton,
squash, swimming pool, tennis, etc.) at SAFRA Clubhouses island-wide
at members' rate.
| S/N |
FACILITIES |
No.
of GUEST(S) |
DAY
MEMBERSHIP FEE |
| 1. |
Tennis
Squash
Billiard
Fruit Machine |
Maximum
of 02 |
~nil~ |
| 2. |
Swimming
Pool |
Maximum
of 02 |
~nil~ |
| 3. |
Fitness
Centre |
Maximum
of 02
- $5 per person per entry |
~nil~ |
| 4. |
Video
Games Room |
Unlimited |
~nil~ |
| 5. |
Golf
(Weekdays only) |
Maximum
01 |
Guests
pay relevant rates. |
| 6. |
Driving
Range |
Unlimited |
Guests
pay relevant Driving Range entrance fee. |
| 7. |
Sea
Sports Centre |
Unlimited |
Guests
pay relevant rates. |
| 8. |
Bungalow |
Each
bungalow is entitled to 8 registered bungalow passes (inclusive of
booker). The registered bungalow pass holders are allowed to use the
Club facilities at member's rate (except Golf). |
|
Facilities
rates table is
also available at the Main Lobby Reception Counter upon
request. |
|
| |
|
| Q: |
Can
my supplementary card holders sign-in guests? |
| A: |
Yes.
Spouse and Junior Members above 18 years old may sign-in guests. |
| |
|
| Q: |
Does
the Club organise social activities or courses for members and their
families? |
| A: |
Yes.
Examples of social activities are Children's Camp, Mass Line
Dance, Educational Tour, Talks & Workshops, etc. On top of
social activities, the Club also organises courses such as Cooking,
Art & Craft, Dancing courses, etc. The schedule of these
activities and classes can be found in the bi-monthly newsletter, website
and notices around the Club. |
| |
TOP |
| Bungalow
Booking |
| |
|
| Q: |
How
do I make a bungalow booking? |
| A: |
Members
are allowed to book up to 6 months in advance. Booking can be done
through telephone, fax or in person at the Bungalow Reception (9am
to 7pm) or Internet. |
| |
|
| Q: |
How many bungalows can I book at the same time? What is the minimum booking period? |
| A: |
You can book up to 2 Bungalows at the same time. Minimum booking is for 2 nights and maximum of 4 nights. Subsequent nights will be at non-member's rate. |
| |
|
| Q: |
What
facilities can the bungalow occupants enjoy? |
| A: |
Each
bungalow is entitled to 8 registered bungalow passes (inclusive of
the person who made the booking). The registered bungalow pass holders are allowed to use the
Club facilities at member's rate (except Golf and Fruit Machine
Room). |
| |
|
| Q: |
How
big are the bungalows and what amenities are there? |
| A: |
Each
bungalow is double-storey and fully air-conditioned. All bungalows are equipped with
two bedrooms, two bathrooms, a pantry, spacious living and dining
areas, karaoke VCD player, StarHub Cable TV and a barbeque pit. |
| |
|
| Q: |
Is
cooking allowed in the bungalow? |
| A: |
No.
However, there is a microwave for heating of food. |
| |
|
| Q: |
What
time can I check-in/out? Can I authorise someone else to
check-in/out on my behalf? |
| A: |
Check-in
time is from 2pm to 7pm daily and check-out time is from 9am to
10am. You may authorise another person (21 years and above) to
check-in/out on your behalf by completing the Authorisation Form
also available from the Bungalow Booking Office (6542 2036).
Authorised check-out guests are responsible for all charges/bills
and have to settle them upon check-out. |
|
TOP |
| Reciprocal
Privileges |
| |
|
| Q: |
Which
are the clubs affiliated to NSRCC? |
| A: |
Please
refer to Affiliated Clubs. |
| |
|
| Q: |
How
do I enjoy the affiliation privileges at the respective clubs? |
| A: |
To
enjoy the privileges, please present your Membership Card,
Affiliation Card and Handicap Card (if applicable) at the respective
clubs.
You may apply for an Affiliation Card through phone (6540 8555) or in-person at
the Membership Centre or Main Lobby Reception. Alternatively, you may email your request
to membership@nsrcc.com.sg.
The processing time is three(3) working days for self-collection and
five(5)
working days through mail. |
| |
TOP |
| Golfing |
| |
|
| Q: |
Can
I make booking to golf on weekends / public holidays (PH)? |
| A: |
No.
Except for the Executive Par 3 Golf Course, Ordinary / Associate
(Basic) Members may only golf on weekdays (at the main golf courses
- Safra Resort's 27-hole and Kranji Sanctuary's 18-hole). However,
they may golf on weekends/PH if they are signed in by
Ordinary/Associate/Corporate Members, by paying SAFRA member's rate.
They may not golf on Saturday afternoons. |
| |
|
| Q: |
Are
there golf lessons available? What are the charges like? |
| A: |
Yes.
Please refer to Golf Lessons. |
| |
|
| Q: |
How
many golf courses are there at NSRCC? |
| A: |
There
are three 9-holes courses, giving three different 18-hole playing
combinations, an Executive Par-3 Golf Course (9-hole), a 48-bay
Driving Range, as well as Chipping and Putting Green for practice.
Kranji Sanctuary Golf Course is an 18-hole course. |
| |
|
| Q: |
What
are the Green Fee payable? |
| A: |
Please
refer to Green Fees Structure. |
| |
|
| Q: |
How
do I obtain a Proficiency Certificate (PC) and Handicap? |
| A: |
Handicap
is awarded after the member passed the Proficiency Certificate Test,
Rules of Golf Workshop (Basic) and Handicap Test (HT) in sequential
order. Please refer to Handicapping
for details. |
| |
|
| Q: |
Must
I be a NSRCC member to book for my PC test? |
| A: |
Yes. |
| |
|
| Q: |
How
often are the PC and Handicap tests conducted? |
| A: |
PC
workshop is conducted once every 6 weeks. Average no. of candidates
are about 50. Handicap test is scheduled every month. Candidates
will be notified two weeks before the test date. |
| |
|
| Q: |
What
is the time norm to obtain a Handicap? |
| A: |
Depending on your submission of scorecards. After you have submitted the required 10 x 18-hole or 20 x 9-hole scorecards (played at NSRCC golf
course, not including the Executive Par 3 course), the waiting time for your handicap test is about
one to two months. |
| |
|
| Q: |
Can
I transfer my PC from other clubs? |
| A: |
No.
Only Handicaps from recognised clubs can be transferred. To obtain a
NSRCC PC, you will need to pass the Proficiency Certificate Test as
well as the Rules of Golf Workshop (Basic). |
| |
|
| Q: |
How
can I transfer my Handicap and designate NSRCC as my Home
Club? |
| A: |
Transfer
of golf Handicaps are allowed for Handicaps issued by any golf club
which is affiliated to the National Golf Association of that
country. Member would need to complete the transfer form available
from the Golf Office (6540 8500) and submit
it with the following:
a) Last 20 scores from the current Home Club and his current
Handicap;
b) Original letter from the current Home Club signed by the Captain/
Club Manager;
c) Attendance for the NSRCC Rules of Golf Workshop. |
| |
|
| Q: |
How
is golf Handicap maintained? |
| A: |
The
scorecards of the members will be sent to the Home Club every time
he plays a round of 18-hole at any golf course. The Handicap
will be recorded in the Handicap Register maintained by the Club
which is updated monthly. A member's Handicap shall be revised
after he has submitted 20 x 18-hole score cards. |
| |
|
| Q: |
Where
can I rent a set of golf clubs? Are clubs available for both
right-handed as well as left-handed? |
| A: |
Golf
clubs are available for rental from the Pro Shop located at the Deck
or the Driving Range. Yes, both right and left-handed golf clubs are
available. |
| |
|
| Q: |
Which
golf Handicaps are recognised for play at NSRCC golf courses? |
| A: |
Play
shall be restricted to players with a valid and current Handicap recognised by the
Club i.e. < 24 for men and < 36 for
women. The Club recognises Handicap issued by any golf club
which is affiliated to the National Golf Association of that
country. Documentary proof is required to show the affiliation for a
foreign club Handicap. NSRCC Proficiency Certificate (PC) holders
are allowed to play at the Greens on Weekdays and after 4.30pm on
Weekends/PH. |
| |
|
| Q: |
When
and how do I book my golf game at the course? |
| A: |
Booking
for weekday games can be done up to one week in advance through
phone, fax or in-person at the Golf Reception daily from 9.30am to
5pm, or through Internet. |
| |
|
| Q: |
How
do I make a booking through the Internet? |
| A: |
Simply
enter our website's Golf
Internet Booking module. You will need to key in your
membership ID and your PIN (to apply for PIN, refer to Membership
Services Section) in order to view the available slots and make
your booking. |
| |
|
| Q: |
What
do I need to produce to play at the Executive Par 3 Golf
Course? |
| A: |
NSRCC
membership card and valid Handicap/PC. PC's issued by all SGA
affiliated clubs are recognised. A Temporary Par-3 Executive Pass
(valid for 6 months) will be issued to a golfer who does not have
the valid certification but have been tested by a Golf Pro / Golf
Manager / Executive at the Driving Range. |
| |
|
| Q: |
How
do I make a booking to play at the Executive Par 3 Golf Course? |
| A: |
Booking
is not required for the Executive course, as play is by first-come-served basis.
Please proceed to the Golf Reception (7am to 5.45pm, daily) to
register. |
|
|
| Q: |
Are
Junior Members allowed to play on the course? |
| A: |
Minors
below the age of 18 years may play on the Greens if they have a
valid and current golf Handicap recognised by the Club (or a Proficiency Certificate issued by the Club) and are accompanied by
an adult member (with valid and current golf Handicap recognised by
the Club). However, they are not permitted to drive a buggy unless
with prior written approval of the Club. |
| |
|
| Q: |
How
many players do I need to gather to book a flight? |
| A: |
A
minimum of 3 players is required in a flight. If a flight is left
with 2 players and they are unable to get another person to join
them, that flight shall be cancelled. However, a flight of 2 players
is permitted on weekday mornings. The Club has the discretion to
fill up any vacant slots and pair individual golfers on the
time-sheet. |
| |
|
| Q: |
Can
I book for golf slot if I am alone? |
| A: |
Yes.
The Club will pair up individual golfers to any vacant slots on the
time-sheet. However, booking for single slot cannot be done through
the Internet.) |
| |
|
| Q: |
I
have 2 friends who are non-members. Can I book golf slots for my 2
friends? |
| A: |
No.
One member can only sign-in one guest. |
| |
TOP |
| Kranji
Sanctuary Golf Course |
| |
|
| Q: |
Where
is Kranji Sanctuary Golf Course located? When will it be
opened? |
| A: |
The 18-hole Kranji Sanctuary Golf Course is located at Neo Tiew Lane
3. |
| |
|
| Q: |
How
big is Kranji Sanctuary Golf Course? |
| A: |
The
total area including Club House is 54 hectares. The Golf Course
itself is 45 hectares and 6400m long. |
|
|
| Q: |
Can
I play at the new course if I am a current member of NSRCC? |
| A: |
Yes.
NSRCC members will be able to enjoy golfing at both locations -
SAFRA Resort as well as Kranji Sanctuary Golf Course. |
|
|
| Q: |
What
facilities would be available at Kranji Sanctuary Golf Course? |
| A: |
The
facilities which will be ready by 2004 are the golf
course and F&B outlets.
TOP |
